Let's Talk About Your Events
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Phone
Address
Host Merchant Services
250 Corporate Blvd Suite L
Newark, Delaware 19702
Quick Actions
- Schedule a Live Demo
- Chat with Sales
- View Help Center
- Request a Migration Quote
Frequently Asked Questions
Is Cloud Event Manager Really Free?
Yes. Cloud Event Manager is free forever, and your event payments are processed by Host Merchant Services. No monthly fees, no per-user charges, no premium tiers. Every feature is included.
How Long Does Setup Take?
Most venues are up and running in under 5 minutes. We provide a live 30-minute onboarding session to walk you through all features and import your existing data.
Can I Switch From Tripleseat or Perfect Venue?
Absolutely. We handle data migration from other platforms. Most venues are fully transitioned within one week with all historical data intact.
Do You Charge a Payment Surcharge?
No. Unlike competitors like Tripleseat (0.3% surcharge), Cloud Event Manager charges zero surcharge. You pay your standard HMS processing rate, nothing more.