SOLUTIONS FOR
From Kitchen to Venue. Every Detail Tracked.
Catering is the most operationally complex segment of the event industry. You’re not managing one space — you’re managing a different venue for every event. Load-in times, equipment transport, rental coordination, venue restrictions, and on-site unknowns make every event a logistics operation. Cloud Event Manager is built for the chaos.
Off-Site Venue and Logistics Tracking
Every catering event happens somewhere else. Cloud Event Manager captures venue details per event: address, loading dock access, kitchen availability (full kitchen, warming kitchen, or no kitchen), power supply, elevator access, parking for your vehicles, and venue contact information. BEOs include a logistics section that covers load-in time, equipment needed, rental items arriving separately, setup crew assignments, and breakdown procedure.
Equipment and Rental Management
Track your equipment inventory per event: chafing dishes, serving platters, linens, glassware, transport containers, and anything else that leaves your facility. Know what’s out, what’s available, and what needs to come back. Rental items from third-party vendors — tables, chairs, tents, china — are tracked as line items in the proposal and flagged in the BEO.
Tasting Scheduling and Follow-Up
Tastings are where catering deals close. Cloud Event Manager schedules tastings directly from the pipeline, sends confirmation and reminder emails through Cloud Mail Manager, and triggers a follow-up sequence after the tasting. If the client loved option A but wants to swap the dessert from option B, your team captures the changes in the event record and the updated menu flows into the proposal automatically.
Mobile-First for On-Site Event Management
Your event captains aren’t sitting at a desk. Cloud Event Manager’s responsive interface works on any smartphone or tablet. Pull up the BEO on-site. Check the timeline. Message the office. Collect the final payment via CloudPay Tap-to-Pay. Mark the event as completed. Upload post-event photos for the client’s portal. Everything happens from the venue floor.
Proposals with Delivery and Setup Fees
Catering proposals have line items that restaurant proposals don’t: delivery fees, setup and breakdown labor, equipment rental pass-throughs, travel surcharges for distant venues, and service staff charges. Cloud Event Manager’s proposal builder handles any line item structure. Per-person food pricing, flat-fee service charges, and percentage-based gratuities all calculate correctly.
What You Get
Everything included. Zero monthly fees.
- Lead Management
Capture every inquiry from every channel in one pipeline.
- Multi-Space Calendar
See every room, every event, all in real-time.
- Branded Proposals
Professional proposals with built-in e-signature.
- Auto-Generated BEOs
Kitchen-ready BEOs that write themselves from event details.
- Payment Processing
Zero surcharge. Automated reminders. Tap-to-Pay on-site.
- Guest Portal & AI
Client portal, CloudVoice AI, and AI-powered features.
Ready to Get Started?
Get Cloud Event Manager free with HMS payment processing.