Everything You Need to Manage Events
Cloud Event Manager is a complete event management platform built for venues, caterers, and hospitality businesses. Every feature included — no tiers, no upsells, no per-user fees.
Lead Management
Capture, qualify, and convert event inquiries from every channel. Cloud Event Manager centralizes your sales pipeline so no lead falls through the cracks — from first contact to signed contract.
- Web form capture with automatic lead creation
- Lead scoring and qualification workflows
- Pipeline stages with drag-and-drop management
- Automated follow-up sequences via email & SMS
- Source tracking — know where every inquiry originates
- Duplicate detection and lead merging
- Activity timeline for every contact interaction
Event Calendar
A visual calendar built for multi-room venues and high-volume operations. See your entire book of business at a glance, avoid double-bookings, and coordinate staff across every event.
- Multi-room and multi-venue calendar views
- Day, week, month, and agenda layouts
- Color-coded event statuses (tentative, confirmed, completed)
- Drag-and-drop rescheduling
- Conflict detection and availability checks
- Staff assignment and resource allocation
- Shared calendar links for clients and vendors
Proposals & Contracts
Generate professional proposals and legally binding contracts in minutes. Clients review, sign, and pay — all from a single branded document. No printing, scanning, or chasing signatures.
- Customizable proposal templates with your branding
- Itemized pricing with automatic tax calculation
- Built-in e-signature — no DocuSign needed
- Version tracking and revision history
- Automatic PDF generation and delivery
- Payment collection directly from proposals
- Expiration dates with automated reminders
BEO Generation
Banquet Event Orders created automatically from your event details. Keep your kitchen, bar, and service teams aligned with accurate, up-to-date BEOs that reflect every client change in real time.
- Auto-generated BEOs from event and menu selections
- Custom BEO templates for different event types
- Real-time sync — changes to events update BEOs instantly
- Dietary restriction and allergy tracking
- Setup and teardown instructions per room
- Timeline and run-of-show integration
- Print-ready and digital distribution to staff
Payment Processing
Collect deposits, milestone payments, and final balances without leaving the platform. Integrated payment processing means faster collections, fewer errors, and automatic reconciliation.
- Accept credit cards, debit cards, and ACH transfers
- Automated payment schedules with reminders
- Deposit collection at time of booking
- Partial payments and split billing
- Automatic invoice generation and receipts
- PCI-compliant secure payment vault
- Refund and chargeback management
Guest Portal
Give clients their own branded portal to review proposals, approve changes, make payments, and track event details. Fewer phone calls, fewer emails, and a premium client experience.
- White-labeled portal with your venue branding
- Proposal review and e-signature
- Online payment and balance tracking
- Menu selection and customization tools
- Document sharing (floor plans, timelines, contracts)
- Real-time messaging with your team
- Guest list and seating management
Reporting & Analytics
Understand your business with dashboards and reports that show revenue trends, booking pace, lead conversion, and operational performance — all in real time.
- Revenue dashboards with period-over-period comparisons
- Lead-to-close conversion reporting
- Booking pace and forecasting
- Average event value and upsell tracking
- Staff performance metrics
- Custom report builder with export to CSV
- Scheduled report delivery via email
AI Features
Built-in AI tools that save hours of manual work every week. From drafting proposals to answering client inquiries, Cloud Event Manager’s AI capabilities help your team move faster without sacrificing quality.
- AI-generated proposal drafts from event details
- Smart reply suggestions for client emails
- Automatic event summary and BEO generation
- Lead prioritization based on conversion likelihood
- Menu recommendation engine based on event type and budget
- Natural language search across all event data
- Sentiment analysis on client communications
Ready to Manage Events the Modern Way?
Every feature included. No monthly software fees. Get started today.