Host Merchant Services

Host Merchant Services is a nationally recognized payment processing company that has been serving businesses for over two decades. Known for transparent pricing, exceptional customer support, and a commitment to never charging hidden fees, HMS has built a reputation as one of the most merchant-friendly processors in the industry.

Beyond payment processing, HMS has invested heavily in building a suite of business software tools that are provided free to merchants. This approach — bundling powerful vertical SaaS with competitive payment processing — is the foundation of everything we do.

The CloudManager Suite

Cloud Event Manager is part of the CloudManager suite — a family of purpose-built business applications designed for specific industries and operational needs. Every product in the suite is free for HMS merchants.

• CloudPay — Payment gateway and virtual terminal for in-person and online transactions
• CloudMailManager — Email marketing and transactional email platform
• CloudVoice — Business phone system with call tracking and recording
• SALT — Sales and lead tracking CRM
• CloudBookingManager — Appointment scheduling and booking management
• CloudTimeManager — Employee time tracking and scheduling
• CloudRAG — AI-powered knowledge base and document retrieval
• PaymentCore — Backend payment infrastructure and reporting engine

Cloud Event Manager joins this suite as the dedicated platform for venues, caterers, hotels, and hospitality businesses that manage events.

Why We Build Free Software

The traditional software model charges businesses hundreds or thousands of dollars per month for tools they need to operate. Then they pay a separate company for payment processing on top of that. We think that’s backward.

The HMS model is different. Every business that accepts payments already pays processing fees. By building best-in-class software and bundling it with competitive payment processing, we eliminate the software cost entirely. You get a better platform, you save money on software, and your processing rates stay competitive. Everyone wins.

This isn’t a loss leader or a temporary promotion. Free software bundled with payment processing is our core business model. We’ve been doing it for years across multiple verticals, and we’re committed to continuing to invest in every product in the CloudManager suite.